Samuels Dental Arts - An Overview
This is the annoyance that my wife Wendy has had to survive because of a meeting that she received in Samuels Dental Arts in Gettysburg, Pa.. She began experiencing pain after the filling, and moved back To Dr. Berger In Samuels Dental Arts many times, but was told that"It requires to settle", or"The pain will go off when the enamel above it gets pulled". Nevertheless, it didn't.
When Wendy told Dr. Berger that the meeting was causing her pain, She was snippily told,"I stand by my job, there is not anything wrong with the filling". Dr. Berger would not take a follow up x-ray to verify her work.
The pain eventually advanced to constant and excruciating and we moved to another dentist.
Last night Wendy experienced a root canal to remove the filling and fix the damage.
We contacted Samuels Dental Arts and asked them to reimburse us for the money we spent fixing their mistake. They flat out denied.
I have never aired my grievances on Facebook before, but seeing my spouse have to bear the pain she went though because a dentist wouldn't require a simple x-ray to verify her work warrants my rage.
What type of dentist would rather find a patient go through excruciating pain, than acknowledge that they may have made a mistake and correct it?
I submitted this video to the Samuels Dental Arts Facebook webpage, so the can view Wendy's pain.
Wendy has been trying for the last week to receive her records sent to her to contribute to her dentist. She calls every day to find out if they have been delivered Samuels Dental Arts only to be told from the Office Manager, Paula, she needs to talk with Dr. Samuels relating to it.
Wendy was told several times by Paula, that"by legislation, they have 2 weeks to ship out them".
So when you've got a patient who has been in pain for 8 months, and is currenty at excrutiaing pain and is trying to find some relief from it, your office is simply likely to do the minimum quantity for her that's required by law? Incredible!